The Chester Grosvenor | Hotel in Chester

| 8.7 (5233 Reviews) |  6 Bathrooms  14 Guests
Chester Hotel | The Chester Grosvenor

Hotel in Chester

This award-winning 5-star hotel features individually decorated rooms with bathrobes. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center.

The Chester Grosvenor is located in Chester.

This 66 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Laundry, and several others. This is a 5 star rated property and has over 5233 reviews with the average score of 8.7 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 66 Bedrooms Hotel if you want to learn more about this place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This The Chester Grosvenor in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Chester Grosvenor”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Wheelchair Accessible
Accessibility
Security/Safety
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Special diet meals (on request)
  • Bar
  • Wine/Champagne
Parking
  • Parking
  • Parking on site
General
  • Safe
  • Facilities for disabled guests
  • Smoke-free property
  • Elevator
  • Non-smoking rooms
  • Heating
  • Wifi in all areas
Guest Services
  • Concierge
  • Express check-in/out
  • Fax/Photocopying
  • Baggage storage
  • Packed lunches
  • Ironing service
  • Suit press
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Laundry
  • Currency exchange
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Arkle is open thursday to saturday inclusive, please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus gbp100.00 for any extras taken. mastercard debit cards, maestro or visa electron cannot be pre-authorised, please note that payment must be from the original card used to make the booking, car parking charges when using the grosvenor shopping centre car park are £15.00 per 24 hours.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.21
Location:
9.74
Staff:
9.36
Facilities:
8.85
Comfort:
9.35
Cleanliness:
9.26
Mike
Aug 5, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Business Traveler
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed
Business Traveler

Bathroom

Toilet paper, Shower, Towels, Bath, Hairdryer, Bath or shower, Private bathroom, Toilet, Slippers, Free toiletries, Bathrobe

General

Carpeted, Tile/Marble floor, Smoke Alarm, Heating, Suit press, Safety deposit box, Air conditioning, Ironing facilities, Iron

Media & Technology

TV, Cable channels, Telephone

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Executive Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Executive Room

Bathroom

Toilet paper, Shower, Towels, Bath, Hairdryer, Bath or shower, Private bathroom, Toilet, Slippers, Free toiletries, Bathrobe

General

Carpeted, Tile/Marble floor, Smoke Alarm, Heating, Suit press, Safety deposit box, Interconnected room(s) available, Air conditioning, Ironing facilities, Iron

Media & Technology

TV, Cable channels, Telephone

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Linens, Cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Deluxe Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Deluxe Room

Bathroom

Toilet paper, Shower, Towels, Bath, Hairdryer, Bath or shower, Private bathroom, Toilet, Slippers, Free toiletries, Bathrobe

General

Carpeted, Tile/Marble floor, Smoke Alarm, Heating, Suit press, Safety deposit box, Air conditioning, Ironing facilities, Iron

Media & Technology

TV, Cable channels, Telephone

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Classic Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Classic Room

Bathroom

Toilet paper, Shower, Towels, Bath, Hairdryer, Bath or shower, Private bathroom, Toilet, Slippers, Free toiletries, Bathrobe

General

Carpeted, Tile/Marble floor, Smoke Alarm, Heating, Suit press, Safety deposit box, Air conditioning, Ironing facilities, Iron

Media & Technology

TV, Cable channels, Telephone

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Suite

Bathroom

Toilet paper, Shower, Walk-in shower, Towels, Bath, Hairdryer, Bath or shower, Private bathroom, Additional toilet, Toilet, Slippers, Free toiletries, Bathrobe

General

Carpeted, Tile/Marble floor, Smoke Alarm, Heating, Suit press, Safety deposit box, Air conditioning, Ironing facilities, Iron

Media & Technology

TV, Cable channels, Telephone

Living Area

Desk, Seating area, Dining area

Bedroom

Linens, Wardrobe or closet, Walk-in closet

Services

Wake-up service

Kitchen

Dining table, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Safety features

Air purifiers
Superior King Room
Room Type: Double
Room Size: 36 m2
1 Queen bed(s) Bed
Superior King Room

Bathroom

Toilet paper, Shower, Towels, Bath, Hairdryer, Bath or shower, Private bathroom, Toilet, Slippers, Free toiletries, Bathrobe

General

Carpeted, Tile/Marble floor, Smoke Alarm, Heating, Suit press, Safety deposit box, Air conditioning, Ironing facilities, Iron

Media & Technology

TV, Cable channels, Telephone

Living Area

Desk, Sofa, Seating area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Chester Grosvenor starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this The Chester Grosvenor does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Chester Grosvenor starts from $268 per night with includes Breakfast, Child Friendly, Laundry, Parking, Accessibility, Security/Safety, Restaurant, Bar, Internet, Wheelchair Accessible, Spa, Fireplace/Heating, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Chester Grosvenor is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Chester Grosvenor indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD268
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